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	<title>Optimal Experience</title>
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		<title>Sitemap</title>
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		<pubDate>Thu, 19 May 2011 23:29:00 +0000</pubDate>
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		<title>Business case analysis</title>
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		<pubDate>Wed, 24 Nov 2010 07:00:08 +0000</pubDate>
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		<description><![CDATA[Business case analysis]]></description>
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		<title>Service design</title>
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		<pubDate>Wed, 24 Nov 2010 06:22:43 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<description><![CDATA[Service design]]></description>
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		<title>User experience strategy</title>
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		<pubDate>Wed, 24 Nov 2010 05:50:22 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<description><![CDATA[User experience strategy (UX strategy)]]></description>
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		<title>User experience research</title>
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		<pubDate>Wed, 24 Nov 2010 05:34:10 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<description><![CDATA[User experience research (UX research)]]></description>
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		<title>Shey Cobley</title>
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		<pubDate>Wed, 29 Sep 2010 01:57:33 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<description><![CDATA[Shey Cobley, User Experience Consultant The professional Having worked on large scale IT projects and redesigns she has a clear understanding of what is required in the delivery of successful projects and user centred design. She enjoys working with organisations to create sites that deliver quality services and meet the needs of the customer. She [...]]]></description>
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		<title>Our clients</title>
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		<pubDate>Tue, 25 May 2010 01:54:48 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<description><![CDATA[Our clients Listed below are just some of our clients. We have completed projects for some well known organisations. Our project work can be for just one of your user experience touch points, or it can include a whole range. Touch points include technology, products, services and physical spaces to create a holistic customer experience. [...]]]></description>
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		<title>Jeremy Bluhm</title>
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		<pubDate>Fri, 21 May 2010 04:46:13 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<description><![CDATA[Jeremy Bluhm, Senior Business Analyst The professional As a trained facilitator and accredited mediator Jeremy is highly skilled at working with people at all levels. He uses these skills to understand work processes and requirements through workshops and one-on-one interviews. He is experienced at writing detailed specifications (using use cases, process diagrams and data models) [...]]]></description>
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		<title>Jane Liddelow</title>
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		<pubDate>Fri, 21 May 2010 03:58:18 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<description><![CDATA[Jane Liddelow, Senior Business Analyst The professional Jane has made a career-long quest of finding the clearest way to represent user and system requirements. Initially she became an expert in Yourdon’s analysis and design methodology. She was introduced to UML (the Unified Modelling Language) when she worked in the USA and quickly realised its value [...]]]></description>
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		<title>Denise Belling</title>
		<link>http://www.optimalexperience.com/about-us/denise-belling/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=denise-belling</link>
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		<pubDate>Thu, 20 May 2010 06:35:57 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[Denise BellingSenior User Experience Consultant Email: denise.belling(at)optimalexperience.com The professional She also has exceptional skills in interpreting body language and behaviour in contextual research and usability evaluation sessions. She uses this skill to translate research into very user friendly interaction designs. This was proven in a recent project where an application she designed (and subsequently project [...]]]></description>
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		<title>Capability development</title>
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		<pubDate>Thu, 19 Feb 2009 04:59:53 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[Capability development]]></description>
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		<title>Usability testing</title>
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		<comments>http://www.optimalexperience.com/services/usability-testing/#comments</comments>
		<pubDate>Thu, 19 Feb 2009 04:59:22 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<description><![CDATA[Usability testing]]></description>
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		<title>Expert reviews</title>
		<link>http://www.optimalexperience.com/services/expert-reviews/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=expert-reviews</link>
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		<pubDate>Thu, 19 Feb 2009 04:58:46 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<description><![CDATA[Expert reviews &#160;]]></description>
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		<title>User-centred design</title>
		<link>http://www.optimalexperience.com/services/user-centred-design/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=user-centred-design</link>
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		<pubDate>Thu, 19 Feb 2009 04:58:04 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<description><![CDATA[User-centred design]]></description>
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		<title>User experience services</title>
		<link>http://www.optimalexperience.com/services/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=services</link>
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		<pubDate>Thu, 19 Feb 2009 04:57:31 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<description><![CDATA[User experience services Good usability is just the start. Great user experiences follow. This leads to excellent customer, staff and stakeholder relationships, and to business success. What we do Our user experience (UX) services apply proven, best-practice user centred-design (UCD) methods to identify and satisfy the needs of your business and your people. ‘User-centred’ means [...]]]></description>
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		<title>Ilana Kaplan</title>
		<link>http://www.optimalexperience.com/about-us/ilana-kaplan/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=ilana-kaplan</link>
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		<pubDate>Thu, 28 Aug 2008 01:41:30 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<description><![CDATA[Ilana Kaplan, Principal Consultant The professional Ilana enjoys the challenge of working with clients to determine their goals for each project, and fine-tuning outcomes that will help achieve them. She also enjoys mentoring and working closely with her clients and colleagues, and is passionate about teaching on subjects related to UX. She has run numerous [...]]]></description>
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		<title>What is user experience?</title>
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		<pubDate>Thu, 26 Jun 2008 04:17:48 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<title>Contact us</title>
		<link>http://www.optimalexperience.com/contact-us/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=contact-us</link>
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		<pubDate>Thu, 26 Jun 2008 04:16:03 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[Contact Optimal Experience Feel free to contact us to discuss your project and how to ensure it delivers a great user experience. If you&#8217;d prefer to contact a particular person directly, visit our team. Canberra office PO Box 746 Dickson ACT 2602 Australia Phone: +61 2 6100 4070 Email: info@optimalexperience.com Or send us your details [...]]]></description>
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		<title>David More</title>
		<link>http://www.optimalexperience.com/about-us/david-more/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=david-more</link>
		<comments>http://www.optimalexperience.com/about-us/david-more/#comments</comments>
		<pubDate>Thu, 26 Jun 2008 04:12:47 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<description><![CDATA[David More, Principal Consultant The professional Before joining Optimal Experience in early 2008, David gained a thorough grounding in usability and interface design, applying used-centred design methods to corporate and government projects of all types. In earlier roles he also developed his skills as an editor and writer, as an industrial designer dealing with physical [...]]]></description>
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		<title>Susan Wolfe</title>
		<link>http://www.optimalexperience.com/about-us/susan-wolfe/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=susan-wolfe</link>
		<comments>http://www.optimalexperience.com/about-us/susan-wolfe/#comments</comments>
		<pubDate>Thu, 26 Jun 2008 03:41:53 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[Susan Wolfe, Managing Director The professional Prior to finding herself in Australia, Susan learned what does and doesn’t work from the internal perspective by championing and then establishing and managing the corporate-wide Human Factors Department at Tandem Computers. She held previous roles delivering usability and user-centred design services for General Electric Company (at NASA Ames [...]]]></description>
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